About Us Personalised Gifts Engraved is owned and operated by 3Sharp Ltd who are completely dedicated to your total satisfaction. If you would like to contact us please use the contact us link on the store page or you can contact us using the following details
Our Contact details:
Personalised Gifts Engraved (3Sharp Ltd), 411 Petre Street, Sheffield, S4 8LL
Phone: 0845 6045524
Personalised Gifts Engraved is a trading name of 3Sharp Ltd
Making A Purchase Making a purchase could not be easier. Just browse through our store and add any items that you wish to buy into the shopping cart. Click the personalisation check box and fill in your details if you wish to have your item personalised.
Click the 'Add to Basket' button to add the item to your shopping basket. To review the items you have selected or to make alterations click the 'basket' link at the top of each page.
After you have finished your selections, click on the 'Checkout' link and you will be asked for a few details that we need to be able to satisfy the order.
Once you have finished your order you will be sent an email confirming your purchase along with an order number. Please quote the last four digits of the order number in any correspondence about your order.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice.
We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling * * UK ORDERS * *
All delivery costs are calculated on a weight/volume basis. This ensures that your product(s) are delivered by the most competitive service available.
Charges are calculated at checkout and start from £6.95
** Please note that a signature is required on delivery of all orders, and orders will be returned if not signed for. You will incure an additional charge for the resending of all orders **
* * IINTERNATIONAL ORDERS * *
Our International delivery charges are inline with our carriers All international deliveries are calculated on weight and destination. Each item within our website has been weighed, the total weight will be calculated along with a postage cost at checkout.
Delivery Schedule Delivery Schedule
Your goods shall be despatched within 5 working days from the date of receipt of your order.
UK delivery time - Next working day from date of despatch
International delivery - 7 - 10 days from date of despatch
Back Orders If your item is not in stock, we will contact you to let you know. You will always be emailed with the option to change your order or to cancel.
Tax Charges For orders made from the UK or the EU, 20% VAT is included within the price. If you are tax exempt you will be asked to VAT number at the checkout.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Personalised Gifts Engraved os a trading name of 3Sharp Ltd
Guarantee We guarantee your satisfaction, however if you are unhappy with your order or have any queries please contact us on 0845 6045524
Reaching Us If you need to contact us regarding your order, please email us using the link on the store page, alternatively, you can call on 0845 6045524 (International +44845 6045524) write to us at Personalised Gifts Engraved, 411 Petre Street, Sheffield, S4 8LL
We make every effort to ensure your order is correct. If you are not completely satisifed with your order please contact us within 7 days of recieving your order so we can sort any problems that may have occured. If your order arrives damaged please contact us immediately for us to effectively deal with it, call us local rate on 0845 6045524 for a fast professional response.
Under the Consumer Protection (Distance Selling) Regulations, you can cancel your order up to 7 working days after you have received your delivery however this does not apply to certain items such as personalised products and perishable goods.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm