|Terms And Conditions|
PERSONALISED GIFTS ENGRAVED - The UK's leading supplier of quality personalised engraved gifts
|About Us Personalised Gifts Engraved (3Sharp Ltd) are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.|
Our Contact details:
Personalised Gifts Engraved (3Sharp Ltd)
411 Petre Street Sheffield S4 8LL United Kingdom Excluding Highlands & Islands
Phone: 0845 6045524
Fax: 0845 601 8369
Email: sales [at] personalised-gifts-engraved [dot] com
My VAT Registration Number 842 7060 37
Personalised Gifts Engraved is a trading name of 3Sharp Ltd
|Making A Purchase Making a purchase could not be easier. Just browse through the sections or use the search tool to find the award of your choice.|
Click the engraving check box and fill in your details if you wish to have your item engraved.
Click the 'Add to Basket' button to add the item to your shopping basket. To review the items you have selected or to make alterations click the 'basket' link at the top of each page.
After you have finished your selection(s), click on the 'Checkout' link and you will be asked for a few details that we need to be able to satisfy the order.
Once you have finished your order you will be sent an email confirming your purchase along with an order number. Please quote the last four digits of the order number in any correspondence.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice.
We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling * * UK ORDERS * *|
All delivery costs are calculated on a weight/volume basis. This ensures that your product(s) are delivered by the most competitive service available.
We only use 2 appointed couriers - Royal Mail and Business Post.
Charges are calculated at checkout and typically range from £3.85 - £10.00
** Please note that a signature is required on delivery of all orders, and orders will be returned if not signed for. You will incure an additional charge for the resending of all orders **
* * IINTERNATIONAL ORDERS * *
Our International delivery charges are inline with our carriers FedEx and Royal Mail. You can choose from our Airmail service (under 2kg) with a miminum charge of £4.00 for our FedEx express or expedited services.
All international deliveries are calculated on weight. Each item within our website has been weighed.The total weight will be calculated along with a postage cost at checkout.
|Delivery Schedule Delivery Schedule|
Normally your goods shall be despatched within 5 working days from the date of receipt of your order.
UK delivery time - Next day
USA delivery time - 2-3 days
Mainland Europe - 3-5 days
Rest of World - between 7-14 days
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made from the UK or the European Union, 20% VAT is included within the price. All other orders are VAT free.|
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
Personalised Gifts Engraved os a trading name of 3Sharp Ltd
|Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0845 6045524 (International +44 0845 6045524) or fax us on 0845 601 8369 or write to us at 411 Petre Street Sheffield S4 8LL United Kingdom Excluding Highlands & Islands|
We make every effort to ensure your order is correct. If you are not completely satisifed with your award return your order to us for a refund or replacement. We will return the cost of any item sent back to us.
If your order arrives damaged please contact us immediately for us to effectively deal with it, call us local rate on 0845 6045524 for a fast professional response.
We have been in business for many years with a near perfect quality record, and we realise problems do occur. We value your custom and welcome your feedback.
Please return any goods to us within 30 days for a full refund. Any items arriving after 30 days will not be refunded.
Any items engraved will not be refunded unless it is our error in which case the item will be replaced.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
PERSONALISED GIFTS ENGRAVED, 411 Petre Street, Sheffield, S4 8LL 08456045524- Trading name of 3Sharp Ltd. Registered Company England & Wales 7262706